Find quick answers to our most frequently asked questions about shopping with Apricot Lane Boutique McKinney and Fort Worth.
Where are your stores located?
We have locations in Downtown McKinney and Fort Worth, Texas. Visit our Locations page for addresses and store information.
How much does shipping cost?
Standard shipping is $7.95 for orders under $150. Orders totaling $150 or more qualify for free standard shipping automatically at checkout.
When will my order arrive?
Orders are typically prepared for shipment within 1–2 business days. Standard delivery generally takes 5–8 business days after shipment. Carrier delays can occur, so delivery dates cannot be guaranteed.
Do you offer in-store pickup?
Yes. In-store pickup is available at our McKinney and Fort Worth locations based on product availability. Pickup orders are generally ready within one business day. Please wait for your ready-for-pickup email before coming to the store.
What is your return policy?
Return requests must be submitted within 10 days of receiving your order. Eligible merchandise must be unworn, unwashed, in original condition, and have all tags attached. Approved returns are issued as store credit; refunds are not returned to the original payment method. Original shipping charges are nonrefundable.
Which items are final sale?
Clearance items, intimate apparel, shoes, jewelry, preorders, and accessories are final sale and are not eligible for return. Shoes may only be exchanged for another size when available and must remain in true original condition.
How do I request a return?
Select the profile icon at the top of our website and log in using your email address and the verification code sent to you. Select the order, choose Request return, select the eligible item and reason, and submit your request. Visit our Exchange and Return Policy for complete instructions.
When will I receive my store credit?
Once an approved return is received and inspected, store credit is issued within 1–3 business days.
How do I know which size to order?
Sizing can vary by brand and style. Product descriptions may note whether an item is true to size, oversized, or cropped. Review our Size Guide, or email us for personalized sizing help.
What happens if my order contains a preorder item?
Orders containing preorder merchandise ship when the entire order is available. If you would like available items shipped separately, contact us; an additional shipping charge may apply.
Can I expedite my order?
Expedited shipping may be available by request on business days. Please contact us before placing your order so we can confirm availability and pricing.
Still have a question?
Use our Knowledge Base assistant for quick help, visit our Contact Us page, or email info@apricotlanemckinney.com.