We hope you love your order, but just in case it’s not quite right, we’ve made returns easy!
Return Guidelines
- All return requests must be submitted within 10 days of receiving your order.
- Items must be unworn, unwashed, and in original condition with all tags attached.
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Clearance items, intimate apparel, jewelry, pre-orders, and accessories are final sale and not eligible for return.
- All returns are at the customer’s expense.
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Once your approved return is received and inspected, store credit will be issued within 1–3 business days. We do not provide refunds to the original payment method. Original shipping charges are nonrefundable.
- Shoes are final sale except for a size swap. Shoes may only be exchanged for the same style in a different size, subject to availability. They must be in original, unworn condition and are not eligible for refunds or store credit. Please email info@apricotlanemckinney.com before sending shoes back so we can confirm that the size you need is available.
How to Submit a Return Request
We now offer a self-service return portal for your convenience!
1.Click the profile icon in the top right corner of our website.
2.Log in to your account:
-Enter your email address and click Continue.
-Check your email and enter the 6-digit verification code sent from our store.
3. Select your order and click Request return.
4. Choose the item(s) you'd like to return, select a reason, and add an optional note*.
*If an item arrives to you damaged, please send a clear photo of the damage to our email with your order number as the subject.
5. Click Submit.
If your return is approved and requires shipping, you’ll receive an email with further instructions. Once we receive your item, we’ll issue your store credit.
Mail-In Returns (if needed):
Apricot Lane McKinney – Returns
110 W Virginia St, Ste 100
McKinney, TX 75069
Questions? Email us at info@apricotlanemckinney.com — we’re happy to help!